Standards expertise, architecture review and team enablement

Training and Consulting

We teach the standards we build on and review the architectures built with them: TR-069 and TR-369 workshops, Wi-Fi and FTTx training, device management strategy, vendor selection support, and architecture reviews delivered as a written opinion rather than a sales pitch.

Who it's for

Operator engineering and operations teams, device manufacturers, and organisations selecting or migrating a device management platform.

TR-069 / TR-369 workshopsArchitecture reviewMigration planningVendor-neutral
25+
years of operator deployments
Written
findings, not a slide deck
Neutral
including on our own products

The standards are public. Knowing which parts matter is not.

A team can read the specification and still not know which parameters their vendors actually implement, which optional sections are load-bearing in practice, or what a TR-369 migration will really cost them. That knowledge normally comes from having done it, repeatedly, and getting some of it wrong.

The specification is nine hundred pages. The part that affects your rollout is about forty.

What it costs you today

  • Specifications that describe everything and prioritise nothing
  • Vendor claims that cannot be evaluated without deep protocol knowledge
  • Migration plans built on assumptions nobody has tested
  • Knowledge concentrated in one engineer who is leaving

How we work

The principles that shape the engagement, and why they are worth holding to.

01

Taught by people who ship it

The workshops are run by engineers who build and operate device management at carrier scale, not by trainers working from the specification. The examples are real deployments, including the ones that went badly.

02

Advice that survives contact with your network

A review starts with your actual fleet, your vendor mix and your OSS constraints. The output is a written document with specific findings and trade-offs, which you own and can circulate — not a presentation delivered once and never seen again.

03

Neutral, including about us

If our platform is not the right answer for your situation, the report will say so. Selection advice is only worth having if it can reach a conclusion that costs us the sale, and we would rather keep the relationship than win a bad fit.

04

Aimed at leaving capability behind

The measure of a good engagement is that your team needs us less afterwards. Training is hands-on, reviews explain the reasoning rather than only the conclusion, and everything is documented for the people who were not in the room.

What we deliver

  • TR-069 fundamentals and deep-dive workshops
  • TR-369 / USP architecture and migration training
  • TR-181 data model modelling and parameter strategy
  • Wi-Fi fundamentals, RF design and troubleshooting courses
  • FTTx and GPON operations training
  • Device management architecture review
  • Vendor-neutral platform selection support
  • RFP and requirements-specification assistance
  • Migration planning and risk assessment
  • Operations team enablement and runbook development

Capabilities in full

The detail behind each area, so you can see whether we cover what you need.

Training

  • TR-069 protocol fundamentals and session behaviour
  • TR-369 / USP architecture, agents and controllers
  • TR-181 data models and parameter design
  • Practical device management operations
  • Wi-Fi fundamentals, RF and troubleshooting
  • FTTx, GPON and ONT operations
  • Hands-on labs against a live platform
  • On-site, remote and blended delivery

Consulting

  • Device management architecture review
  • Fleet and vendor-mix assessment
  • TR-069 to TR-369 migration planning
  • Scaling and capacity review
  • OSS and BSS integration design
  • Security review of the management path
  • Operational process and runbook design
  • Post-incident technical investigation

Selection support

  • Requirements definition workshops
  • RFP question sets that reveal real capability
  • Vendor response evaluation
  • Proof-of-concept design and scoring
  • Interoperability and conformance verification
  • Total cost modelling across the platform life
  • Contract and SLA technical review
  • Independent second opinion on a chosen direction

How we engage

Three common shapes. We will scope to whichever fits, or to something else entirely.

Workshop

One to three days, on site or remote, with hands-on labs against a live platform and material your team keeps.

Architecture review

A structured assessment of your device management estate, delivered as a written report with prioritised findings.

Advisory retainer

Ongoing access to our engineers for design questions, vendor conversations and migration decisions as they come up.

Common questions

Can you train our team on a platform that is not yours?

Yes. The protocol training is vendor-independent, and it is often most useful to teams running someone else's platform who need to evaluate what it is actually doing.

What does an architecture review produce?

A written report: what your estate looks like today, where the risks and constraints are, prioritised findings with the reasoning behind each, and a recommended sequence. It is written to be read by people who were not in the interviews.

Is the selection advice really neutral when you sell a platform?

It has to be, or it is worthless. We state our interest plainly, and reviews have concluded that a customer should stay where they are or choose another vendor. If you would prefer, we will scope the engagement to exclude our own products from consideration entirely.

Talk to us about Training and Consulting

A scoping conversation with an engineer, not a sales call. If we are not the right fit, we will tell you.